UToledo Benefits and Wellness Increasing Programming, Mental Health Resources | UToledo News

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UToledo Benefits and Wellness Increasing Programming, Mental Health Resources

The University of Toledo is committed to offering innovative programs that make an impact on employees’ health and well-being.

Throughout 2020, UToledo benefits and wellness will host the Be Well series, designed to provide eligible employees practical information on their benefits and how to use them wisely.

“We’re pleased to offer comprehensive benefits and wellness opportunities for our employees,” said Brian Pack, director for benefits and wellness. “The benefits and wellness staff are dedicated to educating employees on the coverage levels, products and services included in their benefits package by offering new monthly lunch and learns on both our Main and Health Science campuses.”

For topics, times and locations of the Be Well series and to register, visit the Healthy U website.

Beginning in March, another new offering for employees will be available through UToledo’s Employee Assistance Program, IMPACT Solutions. Tess is a free mental health chatbot that uses artificial intelligence to deliver on-demand and quality emotional support to boost mental health and resilience based on the emotions you express via text.

Similar to an automated self-help book, Tess simulates how a human would behave as a conversational partner and works to understand your needs by asking follow-up questions. Although Tess is not meant to replace conventional mental health counseling, it delivers mental health support to those who otherwise might not reach out for help.

“When complications arise from stress, parenting challenges or other concerns, it’s comforting to have a resource available at your fingertips,” said Vicki Riddick, senior wellness officer. “We’re proud to offer this new complimentary, confidential tool for our employees to bridge the mental health gap.”

IMPACT Solutions offers confidential support for employees and their household members, dependents living away from home, parents and parents-in-law. Their support includes phone and face-to-face counseling, as well as this new chatbot text method, Tess.

To learn more about Tess and other resources available through IMPACT Solutions, visit the IMPACT Solutions website and enter UT for the username.

Many more details about UToledo benefits and wellness programs are available on the Healthy U website and the Benefits website.

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