ComDoc Printing Needs Assessment Nearing Completion

October 18, 2019 | UToday
By Christine Wasserman

To improve efficiencies while still providing faculty, staff and students sufficient access to copying, duplication and other related services, earlier this year the University partnered with ComDoc, a division of Xerox Corp., to assess replacing and managing its fleet of printers, fax machines and copiers.

Information Technology has been assisting ComDoc during the last five months to complete a needs assessment to identify the location, print volumes and other information about UToledo’s current equipment so ComDoc may create redesigns and submit its recommendations to the University by December.

“We certainly appreciate every college, department, library and office area quickly responding to questions throughout this assessment so that we can continue making progress with this initiative,” said Bill McCreary, vice president and chief information and technology officer. “To date, the work has gone smoothly, thanks to everyone’s assistance.”

There understandably are lots of questions about this project, such as whether all current equipment will be replaced, and where and when that equipment will be delivered, McCreary added.

“We anticipate there may be fewer copiers and fax machines in order to achieve cost savings, but the new equipment also will provide features and qualities that should better meet user needs,” McCreary said. “ComDoc has proven it can produce significant savings. Many other universities that already have taken advantage of its statewide contract with public institutions in Ohio have been very pleased with their savings and service.”

The ultimate choice about equipment usage and how to achieve efficiencies will fall to the leaders of each area of the University. That makes UToledo unique in its approach to this initiative, McCreary said.

Once ComDoc submits its recommendations to the University, another update, including an implementation timeline, will be shared with key stakeholders.

A list of frequently asked questions can be found on the Information Technology website.

If you have questions related to ComDoc’s needs assessment process, scheduling or other general questions about this initiative, contact Dom D’Emilio, senior director for network services and technical support, at

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