Satisfaction survey opens communication channel for all students

March 11, 2014 | UToday
By Cynthia Nowak

Everyone has opinions — just check the nearest social media site. However, when University of Toledo students share their opinions by completing the 2014 Student Centeredness Survey, the University will definitely be listening.

All UT students will receive an email message this week containing a link to the online survey, which will run until Wednesday, March 26. Multiple-choice questions on overall satisfaction cover the three main areas of the student experience — academics, support services and the learning environment/facilities — while addressing student “moments of truth” identified in “Imagine 2017,” the University’s strategic plan.

Completing the survey should take about 20 minutes, said Dr. Kaye Patten Wallace, senior vice president for the student experience, whose office is working with Institutional Research to collect, compile and interpret the results.

“Although it’s designed not to take too much of our students’ time, this is a very comprehensive survey, and it’s been updated to include new services like the University success coaches,” Patten Wallace added.

“By participating in the survey, students really can make a difference, because the results will be used to help the University improve today’s overall student experience and make the most effective plans for the future.”

The survey is confidential, with participants remaining anonymous. Students who complete the survey will be asked for their Rocket number only to be entered in a drawing for prizes that will include Kindle Fire tablets, NOOK tablets, Beats audio equipment, Bluetooth speakers, gift cards for Barnes & Noble and Starbucks, and more.

“This really is a win-win opportunity for our students,” Patten Wallace said. “Prizes are nice, but the big win is in the chance to be heard and make a significant difference.”

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