New phone number for non-emergency assistance

May 18, 2012 | UToday
By Meghan Cunningham

A new phone number for non-emergency assistance has been created to better assist campus police with responding to concerns.

The new extension 2601 for both Main Campus and Health Science Campus is the preferred contact number for non-emergency issues such as lockouts, alarm testing and parking issues.

The University of Toledo Police emergency number remains extension 2600 for immediate concerns, such as crime or accident reports and fire and smoke alarms.

“The new system will help police dispatchers prioritize the calls coming in and get assistance to those who need it,” Police Chief Jeff Newton said. “We are asking our University community to treat 2600 as they would 911 and use it for emergencies only. All other concerns should go through 2601, and we will respond as soon as possible.”

On Health Science Campus, dialing the 2601 extension will go to the hospital security staff, and dialing 2600 will go directly to a UTPD dispatcher starting Monday, June 4. In the past, dialing the police number also would go through the security office first; the new system deletes that extra step.

The new non-emergency extension 2601 already is up and running.

“The project will result in improved service and response, and ultimately make our campuses that much safer,” Newton said.

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