Tackling Challenges: 2020-22 Key Initiatives Update From UTMC Team

December 1, 2020 | UToday
By Staff

The working teams focused on the 2020-22 Key Initiatives identified by Interim President Gregory Postel are developing their plans to tackle current obstacles and explore innovative ideas to prepare UToledo for the future.

The teams will be providing preliminary updates of their planning process over the next several weeks. The campus community is invited to follow along with each team’s progress and offer ideas for improvement and innovation using the online recommendation form.

The Enhance, Stabilize and Sustain UTMC team is led by Rick Swaine, chief executive officer of UTMC, and Dr. Lance Dworkin, professor and chair of the Department of Medicine and Mercy Health Endowed Chair in Education.

What are the key goals the team hopes to accomplish?
The team is reviewing UTMC’s mission, organization, relationships, infrastructure and strategic plan. The primary goal is to develop strategic objectives that will stabilize operations and provide a path forward to expand programs and services. In addition, the team will align initiatives and goals between the hospital and the University of Toledo Physician Practice (UTP) to enhance both on and off-campus operations to support the mission of the University and UToledo College of Medicine and Life Sciences.

What processes/issues is the team discussing and reviewing?
The major objectives the team has identified are:
• Address critical infrastructure needs, first and foremost the implementation of an Electronic Medical Record;
• Develop additional programs and recruitment of additional physicians within the heart and vascular and oncology service lines and expand the primary care physician base;
• Evaluate the need and requirements to move from a Level III to a Level II trauma center;
• In conjunction with Human Resources, develop staffing retention and recruitment initiatives to stabilize the employee workforce;
• Expand off-campus clinical programs to better service the surrounding communities;
• Develop and expand telehealth programs both on campus and to reach surrounding rural communities; and
• Develop a plan to secure the physician workforce for UTMC.

How is the team planning to engage members of the campus community throughout their process?
The team that has developed and prioritized major objectives includes broad representation from many different constituents, including faculty and individuals from UTP, dietary, marketing, nursing, medicine, behavioral health, administration, finance, physical medicine and the University’s Main Campus.

How does the team plan to measure success?
Success will be measured in either the final development of new programs/services and the associated financial impact to the hospital and physician practice plan. Short-term objectives are to improve the hospital’s financial performance, expand the physician workforce, address critical infrastructure needs and improve the hospital and clinic satisfaction scores, quality metrics and ranking on various external scales.

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