{"id":50128,"date":"2018-06-15T02:04:50","date_gmt":"2018-06-15T06:04:50","guid":{"rendered":"http:\/\/utnews.utoledo.edu\/?p=50128"},"modified":"2018-06-15T09:47:01","modified_gmt":"2018-06-15T13:47:01","slug":"utmc-quality-scores-reach-new-heights","status":"publish","type":"post","link":"https:\/\/news.utoledo.edu\/index.php\/06_15_2018\/utmc-quality-scores-reach-new-heights","title":{"rendered":"UTMC quality scores reach new heights"},"content":{"rendered":"

UT Medical Center has achieved record high rankings in two important questions asked in the Hospital Consumer Assessment of Healthcare Providers and Systems patient satisfaction survey. <\/p>\n

When asked to rank the hospital on a scale of one to 10, UTMC has reached the 30th percentile nationally. <\/p>\n

\"\"<\/a>UTMC also is in the 36th percentile for patients \u201chighly recommending\u201d the hospital.\u00a0<\/p>\n

The survey scores are an indicator of patient perspectives about the hospital and are used as a quality measurement by the Center for Medicare Services; the scores influence the hospital’s reimbursement rate from the center.<\/p>\n

Staff and physicians continue to ensure patients and their families have an excellent experience when they trust UTMC with their health and healing.<\/p>\n

\u201cUTMC has a great story to tell, and our people are delivering a positive trend,\u201d said Mario Toussaint, chief experience officer at UTMC. \u201cAs we continue our strategy to emphasize this care model, I expect we will see even more positive outcomes.”<\/p>\n

The hospital receives monthly reports on the Hospital Consumer Assessment of Healthcare Providers and Systems scores through Press Ganey, an independent third-party survey administrator. That data will be shared monthly in the electronic UTMC newsletter so that employees can see how their efforts are contributing to the hospital\u2019s success.<\/p>\n","protected":false},"excerpt":{"rendered":"

Check out UT Medical Center’s record highs in two questions on the Hospital Consumer Assessment of Healthcare Providers and Systems patient satisfaction survey. <\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,63],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/news.utoledo.edu\/index.php\/wp-json\/wp\/v2\/posts\/50128"}],"collection":[{"href":"https:\/\/news.utoledo.edu\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.utoledo.edu\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.utoledo.edu\/index.php\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/news.utoledo.edu\/index.php\/wp-json\/wp\/v2\/comments?post=50128"}],"version-history":[{"count":5,"href":"https:\/\/news.utoledo.edu\/index.php\/wp-json\/wp\/v2\/posts\/50128\/revisions"}],"predecessor-version":[{"id":50255,"href":"https:\/\/news.utoledo.edu\/index.php\/wp-json\/wp\/v2\/posts\/50128\/revisions\/50255"}],"wp:attachment":[{"href":"https:\/\/news.utoledo.edu\/index.php\/wp-json\/wp\/v2\/media?parent=50128"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.utoledo.edu\/index.php\/wp-json\/wp\/v2\/categories?post=50128"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.utoledo.edu\/index.php\/wp-json\/wp\/v2\/tags?post=50128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}