UToledo to Credit Student Accounts for Spring Housing, Meal Plans

March 25, 2020 | News, UToday, Student Affairs
By Meghan Cunningham

The University of Toledo has finalized plans to credit student accounts for on-campus housing and meal plans that cannot be used for the remainder of spring semester due to the coronavirus (COVID-19) pandemic.

“We know that the past few weeks have been a tumultuous time for you and for the University,” said Dr. Phillip “Flapp” Cockrell, vice president for student affairs and vice provost. “The patience that students have demonstrated as we worked through the process of housing and dining credits for the remainder of the spring 2020 semester is truly appreciated.”

UToledo students with housing and meal plans who moved off campus on or before March 25 will receive a credit of up to $1,230. Students who lived in McComas Village and did not have a meal plan will receive a credit of up to $750. Students living in Honors Academic Village with a meal plan will receive a meal plan credit of up to $350. And students with a commuter meal plan will receive a credit of up to $200.

Students have three options to receive these funds: a credit toward next fall’s on-campus housing; a credit toward next fall’s meal plan; or a credit applied to their student account with a refund determined after UToledo aid, non-refundable aid, any balances owed, and federal student financial aid are taken into consideration.

If a student chooses a fall 2020 credit option, the amount received may be treated as estimated financial assistance for the 2020-21 academic year.

An online form has been created for students to start the housing credit process. The deadline to inform the University on how to apply the credit is Friday, April 10.

The Division of Student Affairs worked closely with the Office of Student Financial Aid and the state of Ohio to navigate this refund process, in addition to exploring best practices of other universities around the country. UToledo took into consideration expenses already incurred to ready the residence halls for students at the beginning of the semester along with other costs, and balanced that with reimbursing students for the remaining weeks of the semester when they will not live on campus.

“We thank our students and their families for their patience and understanding as we determined this housing refund process and also for the safe and orderly way we were able to move students out of the residence halls in this rapidly evolving and unprecedented situation,” Cockrell said.

Rocket Solution Central is available to answer questions about the housing and meal plan credits. Email rocketsolutioncentral@utoledo.edu or call 419.530.8700.

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