UTMC Outpatient Pharmacies Now Offer Curbside Pickup, Mail Delivery

March 27, 2020 | News, UToday, UTMC
By Tyrel Linkhorn

To provide extra protection for patients and employees, The University of Toledo’s outpatient pharmacies are offering new ways for individuals to receive their prescription medications without having to enter a pharmacy during the ongoing COVID-19 pandemic.

Effective immediately, curbside pickup is now available at all UToledo outpatient pharmacies. For the Main Campus Pharmacy, curbside pickup will be the only service offered.

As an additional service specifically for UToledo employees and their dependents, medications can be mailed directly to their homes at no additional cost. The University is providing this benefit temporarily to support our faculty and staff during this challenging time.

New patients are requested to call the pharmacy to speak with a staff member.

Refills can be ordered for either curbside pickup or mail order by phone, online, or via the RXLOCAL smartphone app. New orders for existing patients must be processed by phone or through the app.

When ordering, patients are asked to notify the pharmacy of their preference for curbside pickup or mail delivery.

For curbside pickup, patients will be notified when their prescription is ready. Upon arrival, they’re asked to call or message the pharmacy through the LOCALRX app and provide information on what prescriptions they are picking up, billing information and a vehicle description.

UToledo outpatient pharmacies also have limited quantities of some over-the-counter medications, which can be ordered via phone for curbside pickup. Currently, there is no available stock of rubbing alcohol, hand sanitizer, masks or thermometers.

With all orders, prescriptions may not be able to be filled on the same day as requested because of higher demands and product availability. Additionally, all medication consults will be done by phone.

Hours and contact information for UToledo outpatient pharmacies. Note hours are subject to change:

Main Campus Pharmacy
1735 West Rocket Drive, located in the University Health Center
Monday – Friday: 7 a.m. to 6 p.m.; Saturday: 9 a.m. to 2 p.m.; Closed Sunday.

Health Science Campus Pharmacy
3000 Arlington Ave., located in the UTMC Medical Pavilion
Monday – Friday: 7 a.m. to 7 p.m.; Saturday: 9 a.m. to 5 p.m.; Sunday: 10 a.m. to 4 p.m.

UT Access Pharmacy
3333 Glendale Ave., located in the Comprehensive Care Clinic
Monday – Friday 8 a.m. to 5:30 p.m.; Closed Saturday and Sunday.

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