UT Medical Center is inviting the public to take tours of its facilities as part of the hospital’s outreach to the community and employers in the Toledo area.“The University of Toledo Medical Center has transformed itself from being the typical hospital into a healing and wellness center,” said Ioan Duca, service excellence officer for the University. “We want the community to come and experience the remarkable transformation that has taken place.”
UTMC has made a number of recent updates to its facilities; these include the Outpatient Rehabilitation Services area, an in-patient orthopedics wing and the Kobacker Center, as well as the remodeling the gift shop and the opening of the Four Seasons Bistro.
“We have changed and transformed tremendously,” said Amy Finkbeiner, manager of customer service. “Our job is to reacclimate people who have not been here in a while and educate those who have never visited UTMC.
“Taking a tour before an appointment or being admitted may help patients familiarize themselves and their families with our hospital,” Finkbeiner said.
UTMC also has expanded its ambassador program to create a more comfortable experience. Lynette Hearst, support service specialist, has assembled a group of volunteers who assist patients and their families. This is in addition to the ambassadors who have staffed the Welcome Center for the last year.
“The ambassadors will be at the main entries to greet, engage and escort patients to their destinations,” Hearst said. “The greeting of a warm smile and offer of assistance may ease the apprehension of patients as they enter.”
The 60-minute tours will be conducted every Tuesday, and each will be limited to 10 people.
If you are interested in taking a tour, click here.